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Solid Foundations In Intercultural Communication
Last updated 7/2018
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 3.93 GB | Duration: 2h 6m
Core insights into what culture is, how it influences our worldview and what it means for successfully working globally.
Last updated 7/2018
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 3.93 GB | Duration: 2h 6m
Core insights into what culture is, how it influences our worldview and what it means for successfully working globally.
What you'll learn
After the course, students will be able to better identify their own cultural set up and be able to see, address and constructively work with cultural diversity.
Requirements
Students should be able to understand English and will benefit best from this course if they have had some international experience.
Description
When you are working in a group, where there are people from different backgrounds it is common that conflict can occur, or that people don't input for fear of causing conflict. This course will teach you how to maximise the outputs of culturally diverse working environments and extract the full benefits of diversity. We will explore the concept of culture and it's powerful impact on how humans perceive the world. We'll look at different dimensions of cultural diversity and how they impact our priorities, perceptions and how they can cause mis-understandings. After a short excursion to some of the brain science that further manifests the power of culture as a filter for reality, we'll look at different cases and what we can do to communicate more effectively in environments that are saturated with cultural diversity in order to create something remarkable. Finally, I'll teach you two simple methods to operationalise these insights practically in your work. In the end, I will highlights further reading materials that students who wish to go deeper can read and study.
Overview
Section 1: Introduction
Lecture 1 Introduction
Lecture 2 The value and challenge of diversity
Section 2: What is Culture?
Lecture 3 What is Culture?
Lecture 4 The river as a metaphor for culture
Lecture 5 Lenses as a metaphor for culture
Lecture 6 Software as a metaphor for culture
Lecture 7 Fabric as a metaphor for culture
Lecture 8 Traffic-Sign as a metaphor for culture
Lecture 9 The Iceberg as a metaphor for culture
Section 3: Dimensions of Cultural Diversity
Lecture 10 Dimensions of Cultural Diversity
Lecture 11 Individualism and Collectivism
Lecture 12 High- and Low-Context Communication
Lecture 13 Universalism and Particularism
Lecture 14 Powerdistance
Lecture 15 Time
Lecture 16 Uncertainty Avoidance
Section 4: A short excursion into the brain
Lecture 17 Brain Science
Lecture 18 The Amygdala
Lecture 19 System 1 and System 2 Thinking
Lecture 20 Neuroplasticity
Section 5: Culture in Action
Lecture 21 A Chinese suppliers' visit to a German factory
Lecture 22 German and Polish work cultures
Section 6: Operationalising knowledge about culture's impact
Lecture 23 Perception, Interpretation, Evaluation
Lecture 24 Purple Space
Section 7: Book Club
Lecture 25 Beyond Culture and the Silent Language
Lecture 26 Building Cross-Cultural Competences
Lecture 27 Software of the Mind
Lecture 28 The Culture Map
Lecture 29 Handbook of Intercultural Communication and Cooperation
Lecture 30 Basic Concepts of Intercultural Communication
Lecture 31 Thinking Fast and Slow
Lecture 32 The intercultural mind
Lecture 33 Handbuch Interkulturelle Kommunikation und Kompetenz
Lecture 34 The Geography of Thought
Lecture 35 Closeness at a Distance
This course is for everyone that wants to work more effectively in environments that are saturated with diversity.
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