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Last updated 9/2020
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 305.86 MB | Duration: 1h 7m
This course discusses steps to better HR outcomes when communicating with C-Level Management.
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 305.86 MB | Duration: 1h 7m
This course discusses steps to better HR outcomes when communicating with C-Level Management.
What you'll learn
Identify communication concepts that improve success on the job with C-Level Managers.
Explore communication strategies that increase the value of Human Resources (HR) functions with executives.
Discover how being direct and showing business impact of HR is valuable to C-Level Managers.
Explore how to be better prepared to help executives make quick, confident decisions based on available information and data with an emphasis on Human Resources.
Explore how to improve communication so that C-Level Managers needs are met, in their language, and in clear, concise, and actionable ways.
Explore how to improve support and involvement for reaching strategic goals and executing operational plans.
Requirements
No Advanced Preparation or Prerequisites are needed for this course.
Description
In this course we discuss steps to better Human Resources (HR) outcomes when communicating with C-Level Management. We discuss communication concepts and think in terms of what C-Level Management needs to know to make confident and timely decisions. We also look at how C-Level Managers like to be communicated with and what they find of value. After completing this course, you will better understand how to communicate with C-Level Managers within your organization - it's your job to address the issues you're bringing up and explain why particular subjects are valuable and and why it's important they work with you. This is essential for better business outcomes. C-Level Management focuses on protecting the business. Your job is to communicate HR's impact on the business.Later we discuss communication transactions that are likely to occur between HR and C-Level Management and how we can apply communication concepts to these types of interactions. An organization's HR staff requires support and involvement from its top management in order to be effective. HR has the responsibility of gaining C-level commitment, securing their involvement, and maintaining open communications. C-level executives need to understand HR's functions, goals, and why they are important to the businesses' bottom line.This course will serve as review for HR professionals who want to sharpen their understanding of communication with the C-Suite and how they can increase support and involvement for HR to meet the strategic goals and operational plans of the organization.
Overview
Section 1: Introduction
Lecture 1 Introduction to Communicating with C-Level Management:Steps to Better HR Outcome
Lecture 2 Communication Concepts
Lecture 3 Addressing Issues and Outcomes
Lecture 4 Human Resources Impact on the Business
Lecture 5 Communication Transactions
Lecture 6 Communication Transactions Example 2
Lecture 7 Communication Transactions Example 3
Lecture 8 Communication Transactions Example 4
Lecture 9 Communication Transactions (Continued)
Lecture 10 Human Resources Value to the C-Suite
Lecture 11 Transformative HR Technologies
Lecture 12 Communications at C Level
Lecture 13 Review and Conclusion
Section 2: Supporting Materials
Lecture 14 Slides: Communicating with C-Level Management
Lecture 15 Communicating with C-Level Management Glossary/Index
Section 3: Review and Test
Anyone interested in Human Resources, Finance, Management, Communication and Marketing or related fields.
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